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Support (Please note, this is primarily a user forum, for direct Atik support, please email support@atik-cameras.com) => 3- and 4-Series Cameras => Topic started by: whizzbang on January 08, 2016, 09:44:46 am

Title: 383 amp glow
Post by: whizzbang on January 08, 2016, 09:44:46 am
morning,

anyone suffered from this before, a bright corner on the images, and darks, but only if i use artemis and single shot option.

if i use the sequence window, i get a bright band accross the top of the image....

Taken using the sequence option in Artemis

Title: Re: 383 amp glow
Post by: whizzbang on January 08, 2016, 04:52:13 pm
single shot image saved manually
Title: Re: 383 amp glow
Post by: Max on January 08, 2016, 07:39:59 pm
Hi,

what about the bias frames?

Best regards
Max
Title: Re: 383 amp glow
Post by: whizzbang on January 09, 2016, 09:16:11 am
Hi max,

I Haven't tried to be honest, its all a little dissapointing at the moment, as the camera was fine uo until a few weeks ago.

but here is a twist, it works fine with nebulosity??

Title: Re: 383 amp glow
Post by: Max on January 09, 2016, 08:10:57 pm
Hi,

I also don’t know what there could be the reason.
A different behavior between different programs…

Are there the newest driver loaded?

Best Regards
Max
Title: Re: 383 amp glow
Post by: Andy274 on January 15, 2016, 06:41:47 pm
I've had this on mine also, I used maxim dl5.
I wonder if there's anything that can be done to stop it happening?
Cheers
Andy
Title: Re: 383 amp glow
Post by: Max on January 16, 2016, 06:32:04 pm
Hi Andy,

There’s a new version for the Ascom driver – 6.2.
Maybe this could help.

Your problem is very special – maybe the USB hub?
You could also try to use another PC.

Best Regards
Max
Title: Re: 383 amp glow
Post by: vferi on January 31, 2016, 10:14:28 am
Hello Whizzbang,
Do not worry, you are not alone with this issue. I met the absolute same problem with the Artemis program. I left and throwed away the Artemis Capture for MaximDL, the problem disappeared. I think if you do not have MaximDL, any other capture program - but not Artemis - will help you. Good luck!

Ferenc Varga from Hungary
p.s.
Ooooops! I have just red, the MaxDL did not help to Andy274. My theory has collapsed.
Title: Re: 383 amp glow
Post by: Stella on June 26, 2017, 01:09:00 am
I am having the same problem with my 383 and 420 using Nebulosity and the SkyXpro. Most frustrating as the problem seems to be intermittant.