Atik Cameras Forum

Support (Please note, this is primarily a user forum, for direct Atik support, please email support@atik-cameras.com) => Software and Everything Else => Topic started by: Miltoph Carter on October 31, 2016, 01:51:03 pm

Title: Atik 16Hr and windows 10 (64bit)
Post by: Miltoph Carter on October 31, 2016, 01:51:03 pm

Hello guys,
I am having a problem with atik 16HR and win 10 64-bit. I have already followed the instructions from the link below
http://www.atik-cameras.com/downloads/
Firstly I installed the core software, I connect the camera but there was Artemis Capture pop-up a box where is written ''Camera not found''. In device Manager windows is recognizing the camera Atik 16Hr, but with no drivers installed. I installed the drivers from USB1 folder and the device manager recognize it .I opened again Artemis Capture but there was the same popup window ''Camera not found''.Then I opened again the device manager  and as you can see in the 1.jpg I attach here in ''general tab'' is written ''There are no compatible drivers for this device''.
I found this post and the guy had the same problem with me but his camera was connected without functional problems, on win 7
http://forums.atik-cameras.com/index.php?topic=320.0
Do you have any solution for this problem? I'll appreciate any help!
Thank you in advance!

Title: Re: Atik 16Hr and windows 10 (64bit)
Post by: Miltoph Carter on October 31, 2016, 01:54:03 pm

Also, i will attach this picture with the FTDI drivers that I have already installed.