Atik Cameras Forum
Support (Please note, this is primarily a user forum, for direct Atik support, please email support@atik-cameras.com) => 3- and 4-Series Cameras => Topic started by: darknight on June 04, 2017, 09:30:30 pm
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ok next problem,
it takes absolutely forever to connect the camera to artemis, or any other software.
I know the camera is recognised as win 10 "dings and is there on the device manager.
but it will not connect to artemis, keeps saying cant connect.
the quickest time I can do it is by using my usb3 hub, but will still take up to a minute of constant pressing retry
any help on this one?
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Hi Darknight,
That's strange, which camera do you have? Some cameras take longer than other to connect, but none should take more than a few seconds. Could you try downloading and installing the following version:
https://www.dropbox.com/s/kr3rxppskx9uqcv/SetupArtemisUniversal-4.1.2.3.zip?dl=0
Let me know if it's any better. If not, let me know and I'll investigate further.
Chris.
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sorry for late reply, been away, its a 314 mono, ill try that version of Artemis thank you