Atik Cameras Forum

Support (Please note, this is primarily a user forum, for direct Atik support, please email support@atik-cameras.com) => Suggestions => Topic started by: squreshi786 on December 31, 2017, 11:44:23 AM

Title: Issue with Atik 314L+
Post by: squreshi786 on December 31, 2017, 11:44:23 AM
Hello
I have just got a atik 314L plus and taken some images. at -20 below ambient.Using an IDAS LP P2 filter

With an hour worth of data of NGC 6888 with all calibration frames (darks.bias/flats), I ended up with a lot of pixel noise/colour banding, though I did not do any dithering BUT still its a CCD I should not be getting an image like this. Please advise

Thanks

Saqib Qureshi
Title: Re: Issue with Atik 314L+
Post by: Iria-Atik on January 11, 2018, 04:56:44 PM
Hi Saqib,

I'm sorry you're having issues with your Atik 314L+. If you don't find the solution on the forum and you'd like to talk directly to our support team, please just drop us an email to support@atik-cameras.com and they'll take care of this problem.

Thank you very much!
Iria