Atik Cameras Forum

Support (Please note, this is primarily a user forum, for direct Atik support, please email support@atik-cameras.com) => 3- and 4-Series Cameras => Topic started by: Crooro on January 07, 2020, 12:36:40 am

Title: Atik 414 Mono -problem
Post by: Crooro on January 07, 2020, 12:36:40 am

Hello everyone! I have just changed the desiccant tablets and I see that I still have a clearing around the nebula (marked in white as in the photos). Previously the same thing happened to me, then sometimes I had no problems with this clear around. What is it about ?

(https://i.postimg.cc/kDWK6YVb/Upit.jpg) (https://postimg.cc/kDWK6YVb)

Title: Re: Atik 414 Mono -problem
Post by: Crooro on January 07, 2020, 09:41:43 am

This is  problem  :-\

(https://i.postimg.cc/xcfSs4rq/Screenshot-15.jpg) (https://postimg.cc/xcfSs4rq)

Title: Re: Atik 414 Mono -problem
Post by: vince on January 07, 2020, 12:15:36 pm

Hello Crooro,

Sorry to hear you are having problems, could you please send us a fits file of a cooled flat frame into support@atik-cameras.com so we can have a proper look? Then we can investigate further.

Best regards
Vince

Title: Re: Atik 414 Mono -problem
Post by: Crooro on January 07, 2020, 12:43:00 pm

Thanks Vince
... I immediately send an email with ifile :)