Atik Cameras Forum

Support (Please note, this is primarily a user forum, for direct Atik support, please email support@atik-cameras.com) => 3- and 4-Series Cameras => Topic started by: gboyle on April 20, 2020, 08:54:50 am

Title: latest ascom driver lacking cooler feedback and strange (gain?) settings
Post by: gboyle on April 20, 2020, 08:54:50 am

Hi i have a 460EX mono. downloaded latest core package to use with intel NUC running windows 8.
trying to do spectroscopy
in Capture the images come through fine
but in my software using ascom (Prism, Demetra) i get strange images with bias levels of 5000+ (only 500 in capture) and what looks like much reduced dynamic range so that the images are unusable.
also the temperature feedback through ascom does not seem to be working though the cooling fan is running.
screenshot of a portion of the 2 images side by side to show the effect.

thanks for any help here
g

Title: Re: latest ascom driver lacking cooler feedback and strange (gain?) settings
Post by: EGREGORY57 on July 17, 2020, 07:20:42 pm

Same issue with my 414EX.  Just does not activate the cooler, but Artemis works. 

Title: Re: latest ascom driver lacking cooler feedback and strange (gain?) settings
Post by: EGREGORY57 on July 17, 2020, 09:29:55 pm

Hi Gary, I reverted back to the legacy software, uninstalled the most recent core software update.  That solved my problem with the temperature cooler feedback.