Atik Cameras

Author Topic: Atik9 does not cool properly, only reaches -16 C  (Read 623 times)

doctormemo

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Atik9 does not cool properly, only reaches -16 C
« on: January 12, 2017, 06:46:39 AM »
Hi. I just bought a ATIK 9 camera, and it is not cooling, it only reaches - 16.1 degrees centigrade and nop can lower the temperature. It had previously cooled to -20 C, but not more than -16 C

The ambient temperature is 21 C, the programmed to lower to -20 C and only reaches -16 C

Also in exposures of 600 seconds, hot pixels appear.

 I use  Artemis Capture Version 4.5.0.0

Thanks for your help.

Dr. Memo Guerrero

Jo

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Re: Atik9 does not cool properly, only reaches -16 C
« Reply #1 on: January 12, 2017, 10:25:35 AM »
Hello Dr Memo Guerrero,

The cooling figure is a delta. We specify a 38C delta for the Atik One 9.0, so the camera can cool to 38 degrees below the ambient temperature. So if your ambient temperature is 21, and the camera is reaching -16, that is actually a 37 delta, so I really wouldn't be too concerned. However, I appreciate that's still 1 off specification, so please do drop our support team an email on support[at]atik-cameras.com to check everything's okay.

If you also send them a FITs file showing the hot pixels you're concerned about, they can take a look at those too, though it's not uncommon to see a small number on these kinds of sensors.

I hope that helps,
Jo

doctormemo

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Re: Atik9 does not cool properly, only reaches -16 C
« Reply #2 on: January 13, 2017, 06:05:07 AM »
Thank you very much.
I appreciate the clarification and any situation I will let you know.

Dr. Memo Guerrerio