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Author Topic: Saving Images using Infinity software  (Read 345 times)

DuaneS

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Saving Images using Infinity software
« on: August 26, 2019, 01:55:30 AM »
I have the Horizon and yesterday downloaded the latest version of the core software. None of my images I saved last night using the Infinity are working. Not a one! TIFF files with a size of ZERO k. Nice. Complete waste of a good night. Never had an issue before.

CraigG

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Re: Saving Images using Infinity software
« Reply #1 on: August 27, 2019, 11:26:10 AM »
Hi Duane-

You probably did this but just wondering if you deleted the previous version of the Core software before installing the new one? As an alternative, you may be able to delete the new Core package and successfully roll back to the Aug. 18 package 4.2.2.9.
-Craig

philkrall

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Re: Saving Images using Infinity software
« Reply #2 on: November 15, 2019, 02:33:54 AM »
I have never had this issue before.
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