Atik Cameras

Author Topic: got stuck while downloading image in sgp atik 414 ex  (Read 57 times)

Ronn

  • Newbie
  • *
  • Posts: 0
got stuck while downloading image in sgp atik 414 ex
« on: March 27, 2020, 05:45:37 AM »
just a question to the sgp users here. Last night running the setup but just checking it, I found out that for the second time one night SGP gets stuck downloading an image, in other words, record all night to the clips. what can this be? And more people have or have ever had this problem. Is this due to SGP or a defective US cable. Have you ever had this before, then it goes well again for a while and suddenly it rears its head.

vince

  • Atik Staff
  • Full Member
  • *****
  • Posts: 209
Re: got stuck while downloading image in sgp atik 414 ex
« Reply #1 on: March 27, 2020, 09:56:37 AM »
Hello,

Sorry to hear you are having problems with the download. This type of issue can be caused by the USB connection to the camera. Have you tried changing the lead?

Best regards
Vince