Atik Cameras Forum

Support (Please note, this is primarily a user forum, for direct Atik support, please email support@atik-cameras.com) => 3- and 4-Series Cameras => Topic started by: adastra18 on September 06, 2018, 06:58:00 am

Title: Atik 460EX whiteout
Post by: adastra18 on September 06, 2018, 06:58:00 am
Was using the 460 EX yesterday when an unusual glitch occurred. When changing targets in SGP, the new object images were totally whited out, and readout was at total max, 65K+ (don't recall exact number). Tried restarting software to no avail. Also opened the camera with the Infinity software and it was still all white. Only unplugging the camera from its 12V power seemed to fix the issue. Not sure what could be happening. Any comments would be appreciated.

Thanks

John