Atik Cameras Forum

Support (Please note, this is primarily a user forum, for direct Atik support, please email support@atik-cameras.com) => 3- and 4-Series Cameras => Topic started by: Mchaser on May 27, 2019, 09:14:59 pm

Title: Is this right for the shutter?
Post by: Mchaser on May 27, 2019, 09:14:59 pm

Brand new 16200.  I emailed support but no answer yet.  I attached a photo of my shutter.  I'm guessing this isn't how it's supposed to work.  I tried a few hundred exposures and two software programs but no joy.  Is there anything else to do, other  than return it?

Title: Re: Is this right for the shutter?
Post by: vince on May 29, 2019, 11:21:42 am

Hello,

Sorry about this, it looks like something has been dislodged probably during the shipping process, I believe Andrew and OPT are sorting this out for you.

Best regards
Vince