Atik Cameras Forum

Support (Please note, this is primarily a user forum, for direct Atik support, please email support@atik-cameras.com) => 3- and 4-Series Cameras => Topic started by: Kiyoshi on January 02, 2014, 07:42:02 am

Title: ATIK 383L+ Sutter problem
Post by: Kiyoshi on January 02, 2014, 07:42:02 am

Hi!

 I got shutter problem after I update firmware.
 Shutter did not close properly. Please see following video.
http://youtu.be/W8syPJukl9M

 Original firmware is "ATIK 383L+ Firmware version 3.30", then I update to "ATIK 383L+ Mono Firmware version 3.27 (latest on web site)".

 Can I adjust something to correct shutter position?
 Or
 Can I get original firmware version 3.30?

I need someone's help.

Title: Re: ATIK 383L+ Sutter problem
Post by: ForumAdmin on January 02, 2014, 08:51:06 am

Hello,

If you send Vince an email at support@atik-cameras.com he should be able to talk you through this when he gets back on Monday.
Sorry for this problem.
Best
Steve

Title: Re: ATIK 383L+ Sutter problem
Post by: Kiyoshi on January 13, 2014, 02:43:59 pm

Hi Steve.

 Vince sent ver3.33 firmware. And that fix the problem.
 Thanks for your support.
 :)