Atik Cameras Forum

Support (Please note, this is primarily a user forum, for direct Atik support, please email support@atik-cameras.com) => Software and Everything Else => Topic started by: rbotero on October 13, 2015, 09:27:51 pm

Title: Atik GP - MaxIM DL Error - ImageArray
Post by: rbotero on October 13, 2015, 09:27:51 pm

Hello

First post here.  Trying to set up an Atik GP as guider in MaxIM DL v6.10.  I can connect to the camera fine in Artemis Capture and stream from it with no problem but I am getting an ImageArray error in MaxIM from time to time when downloading a guide frame.  Pictures of error screen and settings attached. 
I looked for this error in the forums but could not find it.   Any help greatly appreciated.

Thanks

Roberto

Title: Re: Atik GP - MaxIM DL Error - ImageArray
Post by: rbotero on October 13, 2015, 09:31:05 pm

Settings' screenshots

Title: Re: Atik GP - MaxIM DL Error - ImageArray
Post by: rbotero on October 13, 2015, 09:31:48 pm

Settings 2

Title: Re: Atik GP - MaxIM DL Error - ImageArray
Post by: Chris on October 13, 2015, 10:42:59 pm

You are more likely to get answers about a MaxIm problem on the MaxIm site, even though this is MaxIm version 5 and AIUI the current version is 6.

The problem that you seem to be seeing is that the application is trying to read an image before the image is ready in the driver.  That looks like a MaxIm problem.

Chris

Title: Re: Atik GP - MaxIM DL Error - ImageArray
Post by: rbotero on October 13, 2015, 10:55:04 pm

Thank you Chris.  Just for completeness this is an extract from the Log in the ASCOM folder when the error occurs:

22:53:26.790 ImageReady                false, CameraState cameraDownload
22:53:26.790 artCamera.ImageReady      return false in ImageArray
22:53:26.851 CameraState               get cameraDownload
22:53:26.851 AbortExposure       

Title: Re: Atik GP - MaxIM DL Error - ImageArray
Post by: rbotero on October 14, 2015, 09:09:55 am

I have now posted in the MaxIM forum and will report back if a solution is found.

I got the camera to work last night before clouds rolled by using the ArtemisHSC driver and disabling separate camera thread in the MaxIM guider options (if I use this option MaxIM crashes on a Microsoft Visual C++ Runtime library error).

Roberto