Atik Cameras Forum

Support (Please note, this is primarily a user forum, for direct Atik support, please email support@atik-cameras.com) => Atik Infinity => Topic started by: ejp on May 25, 2016, 02:53:31 am

Title: New Camera issues?
Post by: ejp on May 25, 2016, 02:53:31 am

Received new Atik Infinity Color camera. Was supposed to be new, but seems to be used.

It shows a lot of chrominance noise that does not improve with stacking. Also, there are several stuck red and white pixels on the lower right side.

What should I do?

Title: Re: New Camera issues?
Post by: ChrisGolden on May 26, 2016, 02:31:34 pm

Hi Ejp,

Sorry to hear you're having problems. Which version of the software do you have installed? (If you minimize the application and then hover over the icon in the windows tray, it will tell you the version v1.x)

Chris.

Title: Re: New Camera issues?
Post by: elpajare on May 31, 2016, 07:47:45 am

Hello ejp

What are the exposition parameters of this photo?

It is a photo unretouching any histogram parameter?

How many shots do you have stacked??