Atik Cameras Forum

Support (Please note, this is primarily a user forum, for direct Atik support, please email support@atik-cameras.com) => 3- and 4-Series Cameras => Topic started by: adastra18 on February 04, 2020, 06:09:31 am

Title: SGPro on second PC won't cool Atik 460EX mono
Post by: adastra18 on February 04, 2020, 06:09:31 am

Put an older Windows 10 PC (desktop) in my observatory recently, running SGPro, latest version. After imaging for a month with another brand camera, switched back to my Atik 460EX mono. Able to connect to cam easily, but nothing happens when I try to start cooling the camera. It goes to 100% power briefly but the temperature reading does not change. Have downloaded the latest drivers and apps, and reinstalled SGPro, but nothing.

If I switch to the Infinity app, it will cool the camera. If I use another Windows 10 machine (laptop) with SGPro, again no problem. Something in the drivers or latest installs must be giving me a hang-up. My next step might be to try an older version of the Atik software, if still available.

Any suggestions appreciated! Thanks.