Atik Cameras Forum
Support (Please note, this is primarily a user forum, for direct Atik support, please email support@atik-cameras.com) => 3- and 4-Series Cameras => Topic started by: Mchaser on May 27, 2019, 09:14:59 pm
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Brand new 16200. I emailed support but no answer yet. I attached a photo of my shutter. I'm guessing this isn't how it's supposed to work. I tried a few hundred exposures and two software programs but no joy. Is there anything else to do, other than return it?
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Hello,
Sorry about this, it looks like something has been dislodged probably during the shipping process, I believe Andrew and OPT are sorting this out for you.
Best regards
Vince