Atik Cameras Forum

Support (Please note, this is primarily a user forum, for direct Atik support, please email support@atik-cameras.com) => 3- and 4-Series Cameras => Topic started by: DMouse on December 14, 2016, 07:09:39 pm

Title: White Images
Post by: DMouse on December 14, 2016, 07:09:39 pm

Hi, my ATIK383L+ mono started capturing totally white images. Bit value 65535 over every part of the image. They were 5 minute exposures, which under the conditions should have been good images. I tried with CCDAP and with THESkyXpro, same thing. I did notice a fits write error in the CCDAP log, I have posted on their forum but no feedback yet.
If I take a short say 5 sec exposure its fine. Haven't tried other exposure lengths yet.
I did install the new software, so could that be the issue?

Thanks for any input

Paul

Title: Re: White Images
Post by: vince on December 16, 2016, 11:29:45 am

Hello Paul,

Could you send us a sample image in to our support system please. Send it in fits format so we can see the header data.

Best regards
Vince

Title: Re: White Images
Post by: DMouse on December 20, 2016, 04:49:51 am

Hi I sent in a fits file via your contacts on the website. I just installed the OLD driver that comes with the latest install things are working now.

Clear Skies and fingers crossed!!

Paul