Atik Cameras Forum

Support (Please note, this is primarily a user forum, for direct Atik support, please email support@atik-cameras.com) => 3- and 4-Series Cameras => Topic started by: gboulton on August 14, 2015, 03:21:56 am

Title: Atik 314L+ cooling performance is deteriorating
Post by: gboulton on August 14, 2015, 03:21:56 am

I have an Atik 314L+ Mono purchased new in November of 2014.

I have noticed over the last 2-3 months that cooling performance seems to be deteriorating significantly.

When new, the camera would cool quite readily to 28°-30° C below ambient.  By April, it was only cooling 23°-25° below ambient.  As I type this post this evening, the cooler is operating at 98% to cool from 19° ambient to 0°.

I have notice no moisture or issues with the sensor, and the camera performs normally in all other regards.

Any suggestions for troubleshooting, repair, or maintenance?

Thank you.

Title: Re: Atik 314L+ cooling performance is deteriorating
Post by: Jo on August 14, 2015, 10:41:59 am

Hi gboulton,

It might be worth emailing support with that one on support@atik-cameras.com. If you copy in what you said here and send them a 300 sec .FIT file with the cooling on, they should be able to figure out what's going on for you.

Unless of course anyone already knows the answer here  :) - I'm sorry that I don't!

Jo