Atik Cameras Forum

Support (Please note, this is primarily a user forum, for direct Atik support, please email support@atik-cameras.com) => 3- and 4-Series Cameras => Topic started by: Ahambramasmi on September 06, 2019, 10:57:03 pm

Title: Shutter problem Atik 383L again
Post by: Ahambramasmi on September 06, 2019, 10:57:03 pm

Hello everyone,,
Two days ago I received my first CCD - ATIK 383L. That's what I saw testing it:
online spanish classes (https://www.spanish55.com/)
Sometimes I see shutter closing no more the 1/4 of chip size and sometimes when I make en exposure I see that it shadows the corner of CCD's chip. Should I return it or there is an easy way to repair it by myself.

Title: Re: Shutter problem Atik 383L again
Post by: vince on September 11, 2019, 10:43:01 am

Hello,

Could you please contact us at support@atik-cameras.com and we can investigate further.

Best regards
Vince