Atik Cameras Forum

Support (Please note, this is primarily a user forum, for direct Atik support, please email support@atik-cameras.com) => 3- and 4-Series Cameras => Topic started by: GH-ATIK on February 21, 2014, 06:50:41 pm

Title: 50 Bias
Post by: GH-ATIK on February 21, 2014, 06:50:41 pm

Hi ,
Today I produced 50 bias with 383L+ at -15°C with 13,5 V.

The last bias was completed , after that, the an electronical part overheated and the camera is damaged.

The camera should withstand this procedure , or is it to much ?

are 13,5V in workspace?

I think ,  I must wait 3-4 month for repairing.

http://www.gerhard-henning.de/Astro%20-%20signiert/atik.JPG

knows anybody this part ?

Gerhard

Title: Re: 50 Bias
Post by: MikeM on February 21, 2014, 07:36:06 pm

I suggest you contact Atik support to see what they may be able to do..  Support@Atik-Cameras.com

I say this because I use a Pyramid 13.8v 5amp regulated power supply with no issues.

Title: Re: 50 Bias
Post by: NickK on February 21, 2014, 08:17:08 pm

Quote from: MikeM on February 21, 2014, 07:36:06 pm

I suggest you contact Atik support to see what they may be able to do..  Support@Atik-Cameras.com

I say this because I use a Pyramid 13.8v 5amp regulated power supply with no issues.

I use a Maplins 13.8V 7A power supply and also not had an issue. The 383L needs a PSU to supply at least 2.5A (according to the manual).

When I stepped on the USB cable and destroyed the USB socket in the 383L, it was fixed and back in my hands in a day turn around..

Title: Re: 50 Bias
Post by: GH-ATIK on February 21, 2014, 09:01:01 pm

Thanks ,
I used a power-supply with 7A and adjustable voltage from 11 to 15 V.
In use, I adjusted 13,5V.

Gerhard

Title: Re: 50 Bias
Post by: Chris on February 21, 2014, 10:16:07 pm

Why on earth not contact Atik support?   They are the only people who can help. We can't help you.

The only reason I can think of getting this fixed by Atik taking three months is if you wait a couple of months before contacting them.

Chris

Title: Re: 50 Bias
Post by: GH-ATIK on February 22, 2014, 06:45:11 am

I´m in contact with service-team.

Gerhard