Atik Cameras Forum

Support (Please note, this is primarily a user forum, for direct Atik support, please email support@atik-cameras.com) => Software and Everything Else => Topic started by: Robinstrachan on January 01, 2014, 02:22:28 pm

Title: Warranty for camera bought in the US
Post by: Robinstrachan on January 01, 2014, 02:22:28 pm

Hi, I wonder if you can help, I am intending to buy an Atik camera in the US. In the unlikely event of a problem, can I have the camera repaired directly in the UK? Many thanks.

Title: Re: Warranty for camera bought in the US
Post by: jsbianco on January 02, 2014, 12:26:47 am

I had to ship my camera (383L+OSC) back to the UK for warranty repair.  No cost for the repair but shipping (FEDEX) to the UK was very expensive. I would like to see a repair facility set up in the US.

Joseph

Title: Re: Warranty for camera bought in the US
Post by: Robinstrachan on January 02, 2014, 04:12:27 pm

Hi Joseph,

That is helpful to know. I am actually based in the UK - it would therefore seem much more sensible to return the camera directly.

Regards,
Robin