Atik Cameras Forum
Support (Please note, this is primarily a user forum, for direct Atik support, please email support@atik-cameras.com) => Atik Infinity => Topic started by: MaxP on August 10, 2019, 09:14:29 pm
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Hi!
I just bought a ATIK 9 camera, and it is not cooling, it only reaches - 16.1 degrees centigrade and nop can lower the temperature. It had previously cooled to -20 ° C, but not more than -16 ° C
The ambient temperature is 21 ° C, the programmed to lower to -20 ° C and only reaches -16 ° C
Also in exposures of 600 seconds, hot pixels appear.
I use Artemis Capture Version 4.5.0.0
Thanks.