Atik Cameras Forum
Support (Please note, this is primarily a user forum, for direct Atik support, please email support@atik-cameras.com) => 3- and 4-Series Cameras => Topic started by: Steve789 on May 03, 2016, 01:42:30 pm
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I have an Atik 314L+ with some persistent dust motes that cause me a lot of hassle. I've cleaned the coverglass but to no avail so I believe the dust to be on the inside of the coverglass. Is it possible to remove the coverglass to get to the other side of it to try cleaning that. I'm aware the purpose of the coverglass is to provide a dry atmosphere to prevent frost build up on the sensor which would indicate the coverglass is sealed in some way.
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We have a special tool we use to remove the coverglass, but unless you have access to a completely dust-free environment you can work in, I wouldn't recommend removing it yourself, at least not without taking a few steps first.
If you send a flat as a raw FITS file to support@atik-cameras.com along with details about your optical train, we'll take a look and see what the best course of action is - it's usually possible to tell where the dust is from its appearance, so being sure it's somewhere behind the glass and not somewhere else will be the first step.
Jo