Atik Cameras Forum
Support (Please note, this is primarily a user forum, for direct Atik support, please email support@atik-cameras.com) => 3- and 4-Series Cameras => Topic started by: -Amenophis- on September 17, 2014, 10:21:37 pm
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Hello,
I'm French and I try to explain my problem with Atik One 6.0
When I try to connect Atik GP camera autoguiding in my software EQALign or PHD2, I obtain a windows with this message :
(http://i.imgur.com/fWyBK32.jpg)
I have a HP Pavilion laptop with Windows 8.1, AMD E2-1800APU 1.70GHz and 8Go RAM.
I think it's incompatibility with AMD processor but I don't resolve this matter.
So, how do I get to connect my ATIK GP camera?
Thank you very much
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I had this problem too, and I use an laptop with an AMD chip.
I had my Atik GP plugged into a USB3 port; when I changed to a USB2 that error went away.
Hope this helps.
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This is resolved if you download the latest core software installer from the Atik website.
best
Steve