Atik Cameras Forum

Support (Please note, this is primarily a user forum, for direct Atik support, please email support@atik-cameras.com) => Atik Infinity => Topic started by: jrbuete on July 10, 2020, 06:42:35 PM

Title: Issue Displaying Images
Post by: jrbuete on July 10, 2020, 06:42:35 PM

I've had this happen twice now.  The first time it fixed itself which I knew was too good to be true...

When taking or viewing images in the software there is a grid pattern that I can't get rid of... I know its not the camera and believe it's a display driver issue in the software.

Anyone else?

Ideas?

Thanks!

Title: Re: Issue Displaying Images
Post by: vince on July 17, 2020, 10:52:24 AM

Hello,

Sorry to hear you have a issue, is this a colour camera? Feel free to email our support using the 'technical support' form on this web page please https://www.atik-cameras.com/contact/ then we can investigate further.

Best regards
Vince