Atik Cameras Forum

Support (Please note, this is primarily a user forum, for direct Atik support, please email support@atik-cameras.com) => Software and Everything Else => Topic started by: Luis Ribé on September 26, 2013, 09:07:30 am

Title: I can't use my Atik 16IC-S with Windows 8
Post by: Luis Ribé on September 26, 2013, 09:07:30 am
I have changed my laptop and now I have Windows 8. I can’t install the drivers of my Atik 16IC-S, I tried many ways but I don`t know what to do.
I followed the instructions of FTDI that are referred in the drivers CD (FTDI Drivers Installation guide for windows 8), but I can’t install the driver, the machine tells that don’t find the drivers.
What can I do? With my first laptop which runs in Windows xp all its ok, but now with Windows 8…
I tried to open a new post in the forum but I don’t know how.
Thanks,
Luis Ribé
Title: Re: I can't use my Atik 16IC-S with Windows 8
Post by: colinpbrown on October 22, 2013, 10:09:25 pm
Hi Luis,

Check out my response to my question about loading the drivers on Windows 7.  It works for Windows 8 as well.

When asking the Device Manager to update the drivers I was pointing it at the wrong directory.

I was pointing to the AtikDrivers/USB1/amd64 directory and was getting the 'cannot find drivers' message.  If you point to the AtikDrivers/USB1 directory it works just fine.

Best of luck

Colin
Title: Re: I can't use my Atik 16IC-S with Windows 8
Post by: Luis Ribé on November 02, 2013, 10:55:13 am
Thanks, Collin.
Now I've solved the problema, and all runs ok.

Thank you very much again,

Luis Ribé