Atik Cameras Forum
Support (Please note, this is primarily a user forum, for direct Atik support, please email support@atik-cameras.com) => 3- and 4-Series Cameras => Topic started by: antimorris on March 17, 2012, 07:42:00 pm
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I just upgraded to a Windows 7 machine and am having some problems with Atik devices. I got everything installed fine and followed Atik's Windows 7 instructions for having the drivers seen (which they are, according to Windows). Problem is that no program will connect to or see the 314L+ and the EFW2 will only work via ASCOM (not via FilterWheel Runner). I have tried Atik's Capture, Nebulosity, and MaximDL with the 314L+ - all have the same problem.
I have plugged both the 314L+ and the EFW2 back into my XP machine just to make sure they were working alright and they are both doing fine in there so its definitely a Windows 7 issue. Any suggestions?
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The EFW2 not working with FilterWheel Runner on 7 (esp 64bits) is a know problem (there's a discussion on it in "Accessories"). About the 314L+, did you install the last drivers from the website or the one that are on the CD and probably pretty old ?
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I installed the ones from the website. I have uninstalled and reinstalled them a couple times and still no go with the Atik 314L+.
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After a few hours of frutzing with various attempts to fix it I have come up with a solution. Apparently selecting the correct driver (via the Atik instructions on the site) is only enough for Windows to recognize it and doesn't default that driver across the board. I had to manually search the computer for every location of the Atik drivers, delete them and copy the 64 bit ones from the Atik site into each location (there were 3 different locations on my system). Once I did that, the various programs recognize the 314L+ and run fine. Odd that Windows 7 doesn't default to the driver you select when setting it in the Control Panel, but at least its sorted. Hopefully if anyone else has this issue the same fix will work.
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Well, it's maybe a 314L+ problem because i use both 383L+ and Titan on the same Win7 Pro 64 laptop and never had any problem with it.