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Support (Please note, this is primarily a user forum, for direct Atik support, please email support@atik-cameras.com) => Software and Everything Else => Topic started by: zicklurky on August 13, 2014, 05:23:35 pm

Title: GPAcquire wont open
Post by: zicklurky on August 13, 2014, 05:23:35 pm
Hi,

Just got an Atik GP, but GPAcquire wont open, it instantly crashes. Windows says it stopped working.

I'm running Windows 7 32-bit.

Here's the detailed error message:

Problem signature:
  Problem Event Name:   APPCRASH
  Application Name:   GPAcquire.exe
  Application Version:   2.6.3.2
  Application Timestamp:   5327516e
  Fault Module Name:   ntdll.dll
  Fault Module Version:   6.1.7601.18247
  Fault Module Timestamp:   521ea91c
  Exception Code:   c0000005
  Exception Offset:   00052df6
  OS Version:   6.1.7601.2.1.0.256.1
  Locale ID:   2057
  Additional Information 1:   ccf3
  Additional Information 2:   ccf361ee407331757dedcbae159d8806
  Additional Information 3:   bb76
  Additional Information 4:   bb764b660fed4caca16ee99b8809d854

Cheers,
Chris
Title: Re: GPAcquire wont open
Post by: zicklurky on August 14, 2014, 04:10:28 pm
Problem solved! GPAcquire opened in safe mode, so I uninstalled a bunch of programs and it now works. Something must have been conflicting.

Cheers,
Chris