Atik Cameras Forum

Support (Please note, this is primarily a user forum, for direct Atik support, please email support@atik-cameras.com) => 3- and 4-Series Cameras => Topic started by: wfallon56 on January 01, 2016, 11:09:16 pm

Title: 414EX/Win10 Installation
Post by: wfallon56 on January 01, 2016, 11:09:16 pm
I'm having trouble installing my camera on a new Windows 10 computer. I had no problem previously on a Windows 7 machine. The documentation appears that Win10  is supported. Any thoughts appreciated.

Bill
Title: Re: 414EX/Win10 Installation
Post by: Chris on January 03, 2016, 11:38:59 am
I'm running a couple of ATIK cameras on W10 with no problems.  I think I had to do an install of the latest versions of the ATIK software, including the USB drivers but that was it.  The old USB1 ART16 didn't seem to work initially but seems to have healed.  Perhaps W10 took a while to download the correct driver.

"Having trouble" isn't a lot to go on though.

Chris
Title: Re: 414EX/Win10 Installation
Post by: Max on January 04, 2016, 06:45:18 pm
Hi Bill,

all of my Atiks are running on a new Win10 PC – also the older ones with USB1 connection.

The USB2.0 CCDs drivers are included in the “Core Software”.

Please be aware that you have to install the USB1 drivers (“USB1/USB2 Drivers” Atik Download section) for the older ccds.

Thanks
Max