Atik Cameras Forum

Support (Please note, this is primarily a user forum, for direct Atik support, please email support@atik-cameras.com) => 3- and 4-Series Cameras => Topic started by: MBoucek on August 24, 2016, 04:34:01 pm

Title: Atik One 6.0 is not recognized
Post by: MBoucek on August 24, 2016, 04:34:01 pm

After connecting to the computer is camera recognized in the device manager. But Artemis and Nebulosity does not detect it. This problem is on two computers with Windows 7 and Windows 10. I use the latest drivers. With the Atik Air everything is fine and camera is working.

Title: Re: Atik One 6.0 is not recognized
Post by: Jo on August 25, 2016, 10:09:45 am

Can I check that when switching between connecting through Atik Air and connecting directly through USB, are you changing the setting between 'Remote' and 'Local' within the Atik Air software on the PC too?

Thanks,
Jo

Title: Re: Atik One 6.0 is not recognized
Post by: MBoucek on August 25, 2016, 01:27:05 pm

Problem solved . After switching Atik Air  on "Local" is camera recognized.

Thanks.

Michal

Title: Re: Atik One 6.0 is not recognized
Post by: Jo on August 25, 2016, 02:35:46 pm

Glad to hear it, thanks for letting me know.

Jo