Atik Cameras Forum

Support (Please note, this is primarily a user forum, for direct Atik support, please email support@atik-cameras.com) => Large Format => Topic started by: rpineau on March 28, 2017, 02:38:01 am

Title: Atik 16200 on OS X
Post by: rpineau on March 28, 2017, 02:38:01 am
So today I got my new Atik 16200.

I make sure the artemishscservice process was running. As soon as I plug the camera I get this error in the system logs :

Mar 27 18:12:35 scooby com.apple.xpc.launchd[1] (ArtemisHscService[754]): Service exited due to signal: Broken pipe: 13

It does start a new process, so I unplug and replug the camera.. no message this time.. but no camera in TheSkyX either :
http://www.rti-zone.org/files/TheSkyX_No_Atik.png (http://www.rti-zone.org/files/TheSkyX_No_Atik.png)

The camera does show up in the system profiler :

Vendor-Specific Device:
Product ID:   0xdf50
Vendor ID:   0x20e7
Version:   32.fe
Speed:   Up to 480 Mb/sec
Location ID:   0x14131000 / 21
Current Available (mA):   1000
Extra Operating Current (mA):   0

so it looks like we need a new version of artemishscservice ?
Right now I'm blocked and can't use my brand new camera :( even though I was told this was tested on OS X :
http://forums.atik-cameras.com/index.php?topic=2506.msg7681#msg7681


Rodolphe
Title: Re: Atik 16200 on OS X
Post by: rpineau on March 29, 2017, 04:44:16 pm
Thanks to the (as usual) great customer support from Atik, the issue has been resolved :)
Thanks Chris (and the whole Atik team).
Regards, Rodolphe
Title: Re: Atik 16200 on OS X
Post by: ppina on June 25, 2017, 09:42:32 pm
Hi

I have the some problem.

What I need to do ?