Atik Cameras Forum
Support (Please note, this is primarily a user forum, for direct Atik support, please email support@atik-cameras.com) => Large Format => Topic started by: rpineau on March 28, 2017, 02:38:01 am
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So today I got my new Atik 16200.
I make sure the artemishscservice process was running. As soon as I plug the camera I get this error in the system logs :
Mar 27 18:12:35 scooby com.apple.xpc.launchd[1] (ArtemisHscService[754]): Service exited due to signal: Broken pipe: 13
It does start a new process, so I unplug and replug the camera.. no message this time.. but no camera in TheSkyX either :
http://www.rti-zone.org/files/TheSkyX_No_Atik.png (http://www.rti-zone.org/files/TheSkyX_No_Atik.png)
The camera does show up in the system profiler :
Vendor-Specific Device:
Product ID: 0xdf50
Vendor ID: 0x20e7
Version: 32.fe
Speed: Up to 480 Mb/sec
Location ID: 0x14131000 / 21
Current Available (mA): 1000
Extra Operating Current (mA): 0
so it looks like we need a new version of artemishscservice ?
Right now I'm blocked and can't use my brand new camera :( even though I was told this was tested on OS X :
http://forums.atik-cameras.com/index.php?topic=2506.msg7681#msg7681
Rodolphe
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Thanks to the (as usual) great customer support from Atik, the issue has been resolved :)
Thanks Chris (and the whole Atik team).
Regards, Rodolphe
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Hi
I have the some problem.
What I need to do ?