Atik Cameras Forum

Support (Please note, this is primarily a user forum, for direct Atik support, please email support@atik-cameras.com) => Accessories => Topic started by: DMouse on March 06, 2018, 04:01:40 am

Title: EFW2 fails to stop moving
Post by: DMouse on March 06, 2018, 04:01:40 am
Hi, I am noticing more recently that my EFW2 just keeps moving, before the software, CCDAP times out and causes a failure. I have also noticed that on initial connection it seem to rotate a lot longer before stopping. Is there a fix for this or is it basically worn out??

Paul
Title: Re: EFW2 fails to stop moving
Post by: Iria-Atik on March 08, 2018, 11:53:03 am
Hi Paul,

Thank you for contacting us! Our support team is replying as soon as possible!!

Please, for future queries you can drop us an email to support@atik-cameras.com, so they'll get it straight away.

Iria