Atik Cameras Forum

Support (Please note, this is primarily a user forum, for direct Atik support, please email support@atik-cameras.com) => Atik Infinity => Topic started by: Cliff Halliwell on March 17, 2018, 02:32:30 am

Title: Infinity Software Bug Caused by Fast Display
Post by: Cliff Halliwell on March 17, 2018, 02:32:30 am

I am spending the first clear night in a while trying a mini Messier Marathon with my 460EX and the Infinity software and discovered a bug. 

Infinity crashed on 'updating' an image when I had 'Use Fast Display' on.  I am using the latest version of Infinity. 

I uninstalled it, installed an earlier version (4.2.0.7) that I had on my disk (SUGGESTION: leave the earlier versions accessible from the web site, so people can roll back if a new bug bugs them), replicated the problem (before realizing what it was), remembered I had checked 'Use Fast Display), unchecked it and everything was fine and then re-installed the latest version).  Everything is fine now. 

So: time to bug check the code for using fast display. 

Title: Re: Infinity Software Bug Caused by Fast Display
Post by: Iria-Atik on March 19, 2018, 09:22:13 am

Hi Cliff,

I'm sorry you're experiencing issues with the latest version of the Infinity SW, our software engineer will have a look at this as soon as possible. And thank you very much for contacting our support team, they'll be in contact with you shortly.

Best regards,
Iria