Atik Cameras Forum

Support (Please note, this is primarily a user forum, for direct Atik support, please email support@atik-cameras.com) => Atik Air => Topic started by: amazzoni on August 04, 2018, 12:18:24 am

Title: ATIK 383L and Atik Air
Post by: amazzoni on August 04, 2018, 12:18:24 am

Hello,

I've tried to install Atik Air on my Raspberry PI 3B+ using the "Advanced setup" reported on the guide.
The procedure (downloading, extracting, installing, rebooting) finished well.
Firstly the connection didn't work, but then I saw that launching the "atikairservice" file in the Lib directory the wireless connection (Atik Air client on a Windows 7 PC) seems to work well, because the "remote" line in the client side become "Available".
The problem is that when I launch the Artemis Capture software the message "Failed to connect to the camera - on Raspberry PI" appears and the camera (383L mono) doesn't work
When I connect the camera directly to the PC (local mode) it works perfectly.
I've tried also to launch the application "artemishscservice" but no changes.
Is there something I wrong ?
Thank you for your support.

Title: Re: ATIK 383L and Atik Air
Post by: Technikertipp on April 27, 2019, 01:54:40 am

I have exactly the same problem did you find any solution?