Atik Cameras Forum

Support (Please note, this is primarily a user forum, for direct Atik support, please email support@atik-cameras.com) => Atik Infinity => Topic started by: jcinpv on September 30, 2018, 11:18:24 am

Title: Infinity software doesn't save images
Post by: jcinpv on September 30, 2018, 11:18:24 am

I've have version 1.5.0.7 of the Infinity software.
The OS is Windows 10.
The camera is an Atik 460ex color.
I can stack images, but I cannot save the stacked image - I have to take a screenshot.
Other than that, saving individual images taken in a sequence works, but then, it doesn't use that floppy disk 'save' icon.
The floppy disk icon for saving images does not work.
I have uninstalled and reinstalled the app a few times to no avail.
When I click on the floppy disk icon, I get the option to choose the format, and then I click on the Save button - but absolutely nothing happens. No warnings, no error message, nothing.
I have two PC's - and they both have the same problem.

Anyone else have this problem?

Title: Re: Infinity software doesn't save images
Post by: jcinpv on April 01, 2020, 03:57:43 pm

An update of the Infinity software resolved this issue.