Atik Cameras Forum

Support (Please note, this is primarily a user forum, for direct Atik support, please email support@atik-cameras.com) => Atik Infinity => Topic started by: servitecnic on October 31, 2018, 10:51:55 pm

Title: Error software infinity
Post by: servitecnic on October 31, 2018, 10:51:55 pm

I have a problem, there is no way to work, I get an error and it does not run, if I boot windows 7 fail-safe the infinity if it runs perfectly, I can not locate which can be the fault,

Title: Re: Error software infinity
Post by: theoatc on November 01, 2018, 10:10:32 am

what version of windows do u have? i had many issues with win 10 x64 bit and the software. I rolle back to win 7 and everything is working.

Title: Re: Error software infinity
Post by: servitecnic on November 01, 2018, 11:04:14 am

I have windows7 64bits

Title: Re: Error software infinity
Post by: theoatc on November 01, 2018, 02:27:00 pm

Try to reinstall the infinity sw ,check everything to be installed , without uninstalling anything previously

Title: Re: Error software infinity
Post by: servitecnic on November 25, 2018, 02:57:25 pm

Thanks to everyone for the interest, it is already solved, the problem was that the graphics card with nvidia drivers gave error, desistale and now works perfectly