Atik Cameras Forum

Support (Please note, this is primarily a user forum, for direct Atik support, please email support@atik-cameras.com) => 3- and 4-Series Cameras => Topic started by: jmfdiver on February 17, 2019, 04:15:40 pm

Title: i have a white band issue which gets worse with binning. Atik 314l+
Post by: jmfdiver on February 17, 2019, 04:15:40 pm

I have a spike lower in histogram which is causing autofocus to fail in sgpro. Also a thick white band at the top of the image which gets thicker if I use binning. I never used to have this. Is it fixable?
Thanks
Jenny

Title: Re: i have a white band issue which gets worse with binning. Atik 314l+
Post by: vince on May 29, 2019, 11:24:16 am

Hi Guys,

Sorry to hear this, can you sent a 300s dark and a bias frame in fits format to support@atik-cameras.com so we can investigate further please.

Best regards
Vince