Atik Cameras Forum

Support (Please note, this is primarily a user forum, for direct Atik support, please email support@atik-cameras.com) => Software and Everything Else => Topic started by: ascq on September 15, 2019, 03:38:10 pm

Title: ATK 16HR : not possible to make it work under windows 10
Post by: ascq on September 15, 2019, 03:38:10 pm

Hello,
My atk 16-HR worked perfectly under windows XP.
Now, using my last laptop, wich runs under windows 10, the camera does appear on the windows parameters, without any drivers.
I can see a migration failure on the properties box.

The screenshots :
(https://sebbis.pagesperso-orange.fr/Capture%20gest%20periph%20ath%2016-hr.JPG)
(https://sebbis.pagesperso-orange.fr/Capture gest periph ath 16-hr properties.JPG)
(https://sebbis.pagesperso-orange.fr/Capture gest periph ath 16-hr code 28.JPG)

I tried the first time using the las atik core program.
After uninstall, I'v tried wwith the 4.2.2.9 version without any success.
When clicking on driver update, i tried to use the "old" usb 1 and 2 drivers. not working at all....

Thanks a lot for reading and for your help !