Atik Cameras Forum

Support (Please note, this is primarily a user forum, for direct Atik support, please email support@atik-cameras.com) => Atik Air => Topic started by: Chouet on October 06, 2019, 05:06:00 pm

Title: Image downloads via Air on Pi 4 stop after a few frames from Infinity or 314L+
Post by: Chouet on October 06, 2019, 05:06:00 pm

Hi

I've just set up Atik Air on a Raspberry Pi 4 (with USB3) using the simple instructions (writing the Air disk image to the card). I connected by Ethernet and then Wifi as instructed (BT whole home router).

When testing using Dusk and my Infinity camera, I get just a few frames before it hangs on download. It is not possible to disconnect/reconnect the camera with Dusk hanging. The same is happening with the 314L+, except no image is visible, even though it appears to have run a few frames before stopping. The behaviour is the same whether I manually take frames (with a good pause between) or loop.

Any ideas what to try? I've tried reverting to ethernet, but I'm not sure if it is connecting by wifi or ethernet.

Thanks

Nick

Title: Re: Image downloads via Air on Pi 4 stop after a few frames from Infinity or 314L+
Post by: vince on October 14, 2019, 03:00:21 pm

Hello Nick,

Sorry to hear you are having problems, are you running the latest version of the core software available from

https://www.atik-cameras.com/downloads/

Best regards
Vince