Atik Cameras Forum

Support (Please note, this is primarily a user forum, for direct Atik support, please email support@atik-cameras.com) => Atik Air => Topic started by: woodworker on October 06, 2019, 10:03:44 pm

Title: Atik Air Connectivity
Post by: woodworker on October 06, 2019, 10:03:44 pm

I installed Version 5.0.2.0 of the core software and reinstalled the AtikAir image. I am having trouble connecting to the RPi4. I got it to work one time with an ethernet cable. I tried to connect to wireless and now get a message "No Connection Found". I cannot even get the ethernet connection back. I uninstalled and reinstalled the core software, but no luck.

Any thoughts? Is there a bug in 5.0.2.0?

Title: Re: Atik Air Connectivity
Post by: vince on October 14, 2019, 03:11:59 pm

Hello,

Sorry to hear that you are having problems, our software engineers are currently looking into issues with the RPi4 and Atik Air. Hopefully there will be news soon.

Best regards
Vince