Atik Cameras Forum
Support (Please note, this is primarily a user forum, for direct Atik support, please email support@atik-cameras.com) => Software and Everything Else => Topic started by: Eric Davis on October 10, 2019, 07:40:42 pm
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I have been trying to connect my Atik 16200 to The Sky X Camera Add On. It will not connect. A message says "necessary driver not found error 217". I do have the Atik Universal Driver installed.
Does anyone know what I need to do to connect successfully?
Eric
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Hello Eric,
Sorry to hear this, we use a 16200 with the Sky X regularly so there shouldn't be a problem with this. Can I ask if your Atik core software is up to date? The latest updates can be found here
https://www.atik-cameras.com/downloads/
Have you tried connecting using the ASCOM connection?
Hopefully this will solve the problem but if you do still have issues please email us at support@atik-cameras.com
Best regards
Vince
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Hello,
I too have a new 16200. I had connection problems while attempting to operate the camera using the SB TheSkyX Pro Camera Add-On. With Chris's help the problem was solved by using the ASCOM driver (version 1.6) after installing the ASCOM platform. That was about a month ago. What i didn't realize is that the camera was not cooling even though i had entered a setpoint at -20C. The camera control feature is not working in TSX program. This is my first time using a cooled camera. The fan is turning and all of the other camera features seem to be working OK. I am able to capture good images. It is also worth noting that the camera cooling feature does operate well using the Artemis Capture program.
I tried the link to the drop box provided in this thread, however it no longer exists.
Any suggestions?
Thanks,
Frank