Atik Cameras Forum

Support (Please note, this is primarily a user forum, for direct Atik support, please email support@atik-cameras.com) => Software and Everything Else => Topic started by: Artyfra on April 07, 2020, 11:41:23 am

Title: Atik 383L whit SGPro and ASCOM problem
Post by: Artyfra on April 07, 2020, 11:41:23 am

Good morning,
I downloaded and updated the Core Software, installing the new ASCOM Drive that I use with SGPro.
The problem now is that the temperature in SGP is not correctly signaled, but stops at -13.3 with the request for 100% power, but the real temperature disconnecting it from sgp and immediately, reconnecting it with Artemis is the maximum possible, in the photo -17.7 but it was -22.6, and the temperature had been set in SGP to -15 ...
As said, if I use Artemis, the temperature is controlled correctly.
So I think the problem is with ASCOM 1.0.1.1 drives.
Do you know?

Title: Re: Atik 383L whit SGPro and ASCOM problem
Post by: vince on April 08, 2020, 11:29:21 am

Hello,

Sorry to hear this, we haven't see this problem before. Would you mind emailing our support at support@atik-cameras.com please.

Best regards
Vince