Atik Cameras Forum

Support (Please note, this is primarily a user forum, for direct Atik support, please email support@atik-cameras.com) => Software and Everything Else => Topic started by: Guillaume Lafarge on August 03, 2020, 04:57:09 pm

Title: Installing Atik Software : .NET framework old version 2 really needed ?
Post by: Guillaume Lafarge on August 03, 2020, 04:57:09 pm

Hello,

I would like to install Artemis software on my new laptop (Windows 10) for my Atik 314L+ and filterwheel. I downloaded the lastest installer on your site SetupAtikCamerasUniversal-2020.06.23.exe.
But when I launch it, it raises the error (see screen shot here attached) : Internal error: .NET Framework version 2.0 not found

I would like to know if I really need to insall the .NET version 2, because it seems to be very old, the current last available version is .NET v4.7, and I don't want to have bugs because of that. I did not install any version for the moment.

Do you have a help page on how to install this .NET framework, needed for Atik softwares ?

Thank you,
Guillaume

Title: Re: Installing Atik Software : .NET framework old version 2 really needed ?
Post by: vince on August 04, 2020, 03:36:17 pm

Hello Guillaume,

You will need to enable the dot net features in windows "Turn windows features on and off" in control panel as shown in the attached screen shot.

I hope this helps.

Best regards
Vince

Title: Re: Installing Atik Software : .NET framework old version 2 really needed ?
Post by: Guillaume Lafarge on August 08, 2020, 09:09:37 am

Hello Vince,
Thank you very much for the advice, it worked very well !
Regards,
Guillaume