Atik Cameras Forum

Support (Please note, this is primarily a user forum, for direct Atik support, please email support@atik-cameras.com) => Software and Everything Else => Topic started by: PAB64 on April 01, 2013, 06:49:56 am

Title: Problems with Atik16IC
Post by: PAB64 on April 01, 2013, 06:49:56 am
Hi Gang,

I fired up my camera yesterday but It doesn't work. It fails to connect to the Artemis capture software.

I'm using the supplied 12v power lead connected too, a large leisure battery and.  I get the following message.

No Available Camera. I have installed the software from the Atik CCD On both my Windows 7 machine which I used the last time, and a newly upgraded IBM T23 running XP. And I have the same error message on both machines.

I changed the USB cable to see whether that was the problem. It wasn't.

The fan is working but nothing else is.
I last used my camera in January 2012 and it was working OK. The camera has been stored in a camera bag, in my bed room.

I have a mains adaptor for the camera. Should I try that? Or is the fault more serious?

I suspect I have power to the fan but nothing else. Can some body on here please help?
Title: Re: Problems with Atik16IC
Post by: NickK on April 01, 2013, 06:01:32 pm
What do you see on the devices and printers screen? Have you looked at the Device Manager?
Title: Re: Problems with Atik16IC
Post by: PAB64 on April 01, 2013, 06:18:02 pm
I cleaned the USB terminal this afternoon. And now the camera works OK on Windows XP.

It must have been a dirty contact.