Atik Cameras Forum

Support (Please note, this is primarily a user forum, for direct Atik support, please email support@atik-cameras.com) => Large Format => Topic started by: clouds2nite on June 13, 2013, 03:40:18 am

Title: Artemis does not recgonise camera 383l
Post by: clouds2nite on June 13, 2013, 03:40:18 am

New camera; loaded Artemis and drivers but when camera connected, get failed to connect error message. However 383L works fine on image plus, have reloaded software 3 times same result.

Suggestions, John Pullen

Title: Re: Artemis does not recgonise camera 383l
Post by: NickK on June 13, 2013, 08:18:44 am

Hmm sounds to me like a driver/firmware issue.

Unfortunately I'm a mac person but have you downloaded the latest drivers from their website?