314L+ mono firmware update damage?

[Luca]

Hi,

I have a 314L+ Mono camera that doesn't work anymore following a firmware update interruption. Do you have any idea if something got damaged and if it can be fixed? The pic attached shows the message I get when trying the firmware updater.

Thanks!

[ruitripa]

Hi Luca,

It may be necessary to get the camera back to us, as you may have corrupted the controller memory. Please email us at support@atik-cameras.com and someone will help.