383L not connecting!!

[minilpiyukson21]

My 383L mono which I've had for ~8 years appears to have stopped working. Powers up with the cooling fan working, supply shows a healthy 13.5V. Triedconnecting using capture and can't connect. Tried different USB leads and also reinstalled Atik applications including Ascom drivers.

Any suggestions?

Thanks,

[vince]

Hello,

Does your camera show up in device manager? If not please email us at support@atik-cameras.com

Best regards
Vince

[markcowell23]

My 383L mono which I've had for ~8 years appears to have stopped working. Powers up with best washing machine the cooling fan working, supply shows a healthy 13.5V. Triedconnecting using capture and can't connect. Tried different USB leads and also reinstalled Atik applications including Ascom drivers.

Any suggestions?

Thanks,

facing same problem