I just received my Atik One 9.0, downloaded the software, powered up the camera, connected to my laptop, but cant get the camera to be recognized by windows. I have tried different cables, bot Windows 10 and Windows 7 operating systems but no luck. I downloaded the drivers and have tried configuring the camera in SkyX Pro as an Atik Universal camera and as an Ascom camera but with the same results. Is it possible that the camera is faulty or am I missing something basic? Any help would be greatly appreciated.