Infinity NO CAMERA

[2star]

Having recently downloaded the Feb software update 4.2.1.2 my infinity camera is showing a Red lozenge with the words NO CAMERA  , there is no fault with my camera/leads/power etc and the infinity is showing correctly in device manager as is the correct driver, I have uninstalled /reinstalled but same message,anyone else had this issue, (I know Elpajaro did) is it possible to download the previous issue ?? maybe not but worth asking I suppose.
Eric
ps; waiting for response from Atik support at moment
PPS: Problem solved by installing a previous version.

[2star]

WOW, 63 views and no comment !!!

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I'm having the same problem, how do you get the previous version of the software? 

[roelb]

You can download earlier Artemis versions from my share:
https://spideroak.com/browse/share/RoelBoudry/AstroShare/Astro%20-%20share/ATIK%20Artemis%20Software/

[Spacedout]

Thank you Roel I'll give this a try.  Tonight it seems I can get the green connection but no picture.  Fingers crossed it's not the camera as it's not been used in months!

Thanks

[Spacedout]

Oh dear!  I deleted all the software and reinstalled with software from 12 months ago but I have the same problem.  Connection all good but no image.  Will contact support as it seems a camera issue!