Atik Cameras

Author Topic: Shutter problem Atik 383L again  (Read 6746 times)

Ahambramasmi

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Shutter problem Atik 383L again
« on: September 06, 2019, 10:57:03 PM »
Hello everyone,,
Two days ago I received my first CCD - ATIK 383L. That's what I saw testing it:
online spanish classes
Sometimes I see shutter closing no more the 1/4 of chip size and sometimes when I make en exposure I see that it shadows the corner of CCD's chip. Should I return it or there is an easy way to repair it by myself.
« Last Edit: September 15, 2019, 08:58:31 AM by Ahambramasmi »

vince

  • Atik Staff
  • Sr. Member
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  • Posts: 283
Re: Shutter problem Atik 383L again
« Reply #1 on: September 11, 2019, 10:43:01 AM »
Hello,

Could you please contact us at support@atik-cameras.com and we can investigate further.

Best regards
Vince